Privacy Policy
Last updated: January 2025
1. Information We Collect
Watheeq collects information to provide secure blockchain documents verification services:
Account Info
Organization name, administrator details, email addresses.
Documents Data
Subject names, categories, issuance dates, and metadata.
Usage Data
IP addresses, device info, and security analytics.
2. How We Use Your Information
Your information is used exclusively for:
- Providing documents issuance and verification services
- Maintaining platform security and preventing fraud
- Communicating important service updates
- Improving platform functionality and user experience
- Complying with legal obligations and regulatory requirements
3. Blockchain and Data Immutability
Documents hashes are permanently recorded on blockchain networks for verification purposes. This data cannot be modified or deleted once recorded. Only cryptographic hashes (not personal information) are stored on the blockchain, ensuring privacy while maintaining verification integrity.
4. Data Sharing and Disclosure
Watheeq does not sell or rent personal information. We may share data only in these circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers under strict confidentiality agreements
- In connection with business transfers (mergers, acquisitions)
5. Data Security
We implement comprehensive security measures:
- End-to-end encryption for data transmission
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- SOC 2 compliance and industry-standard certifications
- Incident response procedures and breach notification protocols
6. Contact Information
For privacy-related questions, data requests, or concerns, contact our Data Protection Officer at privacy@watheeq.com or through our support channels. We will respond to inquiries within 30 days.